The most common mistake is to treat the design process as if it were a big light switch you can just turn it on and off whenever you like. This... read more →
One of the key productivity ideas is to carefully select tasks you're working on. Since work expands to fill the time available you need to be careful with open ended... read more →
As early as possible in your organization you need to establish a culture of feedback. The longer you wait, the harder it will get. This will look different in different... read more →
It's easy to trust people when they succeed; managing people's mistakes is much more complicated. This is where managers earn their pay. As a manager you know that people will... read more →